You have 20 days from receipt of your parcel to return an item for an exchange. You can request an exchange by clicking here!. You will then receive an e-mail explaining how to return the products. Exchanges are only accepted if the product is return
You have a period of 20 days after receipt of your package to return an item to us for a refund. In order to make your refund request, please complete the return form by clicking here. If you live in mainland France, Belgium, Germany, the Netherlands
At Nénés, exchanges are free in mainland France, Belgium, Germany, the Netherlands, Italy, Luxembourg, Austria, Spain, Ireland, Portugal, Poland, the Czech Republic, Slovakia, Finland, Denmark and Greece!. If you wish to return an item for a refund,
Your refund or exchange will be effective when we check the return parcel. You will receive an email as soon as we have validated the return. Don't forget to keep the tracking number so you can follow the progress of your parcel!. A refund may take a