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Repair

WHO REPAIRS MY PRODUCT ?

Abracadabra Upcycling will be repairing your products!. Created by Margaux Plus and Marie Thieffry, this company offers upcycled lingerie. They collect bras that are no longer worn with the aim of giving them a second life by working with seamstresse

IS THERE A CHARGE FOR MY REPAIR ?

Repairs are free within 2 years of purchase!.

HOW MUCH DOES THE REPAIR COST ?

If your purchase is less than 2 years old, you will only have to pay the cost of shipping your product. If your purchase is more than 2 years old, here is the price list for the repairs we offer:. Price TTC. Repair my frame. 6€. Changing my frame cov

WHAT HAPPENS IF MY PURCHASE IS LESS THAN 2 YEARS old?

All you have to do is contact us using this form to tell us that you want to repair a Nénés product!. Once we have inspected your product and our partner has validated its reparability, you can send it to the following address:. Abracadabra Upcycling

WHAT HAPPENS IF MY PURCHASE IS MORE THAN 2 YEARS old?

All you have to do is contact us using this form to tell us that you want to repair a Nénés product!. After we have inspected your product and validated its reparability with our partner, a payment link will be sent to you to pay for the repair. You

HOW LONG DOES IT TAKE TO REPAIR ?

Unfortunately we can't estimate the repair time as this depends on Abracadabra Upcycling's workload, we reckon around 3 weeks. But we'll let you know as soon as the repair is complete!.

HOW FAR ALONG ID THE REPAIR OF MY PRODUCT ?

All you have to do is send us a message via this link and we'll let you know the status of your repair!.

HOW I GET MY REPAIRED PRODUCT BACK ?

Once the repair is complete, we'll send your product to your original delivery address! You will receive an email from us informing you of this, along with the associated tracking number. If your delivery address has changed after your product has be

I DON'T KNOW WHAT TYPE OF REPAIR TO CHOOSE

You can contact us using this form, and with a few photos, we can help you choose the type of repair that suits you best!.

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